![]() Please note that Microsoft does not provide a full product key in this scenario. ![]() ![]() When it is determined that the end user has an eligible Windows license, the customer service representative will provide a single-use activation code to activate the software. Call the number and explain the circumstances. In this case, the appropriate local Activation Support phone number will be displayed. Replied on Report abuse Hi, As per the description, I understand that you want to downgrade to Window Vista from Windows 7. If the software was previously activated, it cannot be activated online.Insert the downgrade-eligible version of Windows media and follow the installation instructions.End users who are licensed separately through Microsoft Volume Licensing (VL) may provide their VL media and key to a system builder to facilitate the downgrade on their own systems.The media/key should come from a previously licensed product from the OEM or retail channel. ![]()
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